Frequently Asked Questions

Voidcom is a communication platform for gamers and communities. It offers low-latency voice chat, real-time messaging, video and screen sharing, servers with channels, roles, and moderation tools — all end-to-end encrypted by default.

Yes. Voidcom is completely free during beta with all features unlocked and no limits. After launch, we'll move to a freemium model — core communication features will always be free. Premium features will be cosmetic and convenience-focused.

Voidcom is currently available for Windows 10/11 (x64). Linux, Android, and a web client are coming soon. Check the download page for the latest availability.

Voidcom is a native app — not a browser in disguise — which means lower memory usage and lower latency. We encrypt both voice and text end-to-end (Discord only encrypts voice). Our voice latency is ~20ms compared to Discord's ~100ms. See the full comparison.

Download Voidcom from the download page, install it, and launch the app. You'll see a registration screen where you can create an account with a username, email, and password.

Click the "+" button in the server sidebar. Give your server a name and optional description. You can make it public (discoverable) or private (invite-only). Channels are created automatically, and you can add more as needed.

Inside your server, use the invite system to generate a shareable invite code. You can set usage limits and expiry times. Send the code to your friends — they can use it to join your server.

Click on any voice channel in the server sidebar. You'll automatically connect and can start talking. Use the controls at the bottom to mute, deafen, or adjust your settings.

Voidcom offers 4 quality presets: Low Latency (32 kbps, ~20ms — ideal for competitive gaming), Normal (64 kbps, ~40ms), High Quality (128 kbps, ~60ms), and Maximum (256 kbps, ~80ms — best for music or podcasting).

Open your voice settings and switch the input mode from "Voice Activity" to "Push-to-Talk". Then assign a keybind. Your microphone will only transmit when you hold that key.

The video backend is fully built — capture, hardware-accelerated encoding, and server-side forwarding all work. We're now bringing it into the desktop app so you can use it. See the roadmap for updates.

End-to-end encryption (E2E) means your messages and voice are encrypted on your device before being sent, and only decrypted on the recipient's device. The server only forwards encrypted data it cannot read — your conversations are truly private.

Your password is never stored in readable form. We use industry-leading password hashing that's resistant to brute-force and hardware attacks. Even if our database were compromised, your password would remain protected.

We collect the minimum data needed to operate the service (account info, server memberships). We do not mine your messages, sell your data, or show ads. Our website uses Cloudflare Web Analytics which doesn't use cookies or track individual users. See our privacy policy.

Windows 10 or 11 (x64), 4 GB RAM, an audio input and output device, and an internet connection. For video/screen sharing, a GPU with H.264 encoding support (NVIDIA, AMD, or Intel) is recommended.

Most networks work out of the box. Try restarting the app and checking your internet connection. If you're behind a strict firewall or corporate network, it may block Voidcom's traffic — try a different network. If you're still having issues, reach out to us.

We don't have a fixed launch date. We're focused on getting the product right. Follow our blog and roadmap for updates on progress.

We intend to carry over all user data from beta to launch. However, during beta there may be rare cases where a database migration requires a reset. We'll always give advance notice if that happens.

You can report bugs by reaching out to us at max@frisson.social with a description of the issue, steps to reproduce, and any relevant screenshots or logs.